Reference

Privacy Policy for Your mpo5000 login Account

At mpo5000 login, your personal data belongs to you — we only collect what we need to run your account, process deposits via DANA, OVO, GoPay and QRIS…

Data collected with consentQRIS & DANA transaction privacyAccount data on requestRetention period disclosedContact us to update records
mpo5000 login Privacy Policy for Your mpo5000 login Account
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of your personal records, or need to ask us to…

Live Chat Start a chat directly from your account dashboard — available daily 07:00 to 23:00…
Email Support Send your privacy request to the email address included in your registration confirmation.
WhatsApp Line For quicker responses on data access or deletion requests, message our WhatsApp support line.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security Practices

Every layer of how we handle your data is designed to be transparent and auditable — from the moment you deposit via DANA through to the point you…

Encrypted Storage

All personal data — including payment references for OVO and DANA transactions — is stored using AES-256 encryption at rest.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout.

Account Security Alerts

Whenever a new device or IP address accesses your account, we send an automatic email alert within 60 seconds.

Data Retention Period

We retain active account data for as long as your account remains open.

Third-Party Access Limits

Payment processors such as GoPay and QRIS receive only the transaction data they need to complete your deposit or withdrawal.

Data Access Requests

You can request a full export of the personal data we hold on your account at any time by contacting…

Common Questions About Your Privacy Rights

These are the questions we hear most often from our account holders in Indonesia about how their personal data is managed, who can see it, and what steps to take if something needs to change. Each answer reflects our current data practices as described in this Privacy Policy.

We collect your name, email address, mobile number, and the payment identifiers you use — such as your DANA or OVO account reference. We also record device and session data automatically to protect your account from unauthorised access.

We share only the minimum transaction data required with payment processors like GoPay and QRIS to complete your deposits and withdrawals. We do not share your data with advertising networks, and we do not sell personal information to any party.

Once you request account closure, we retain your records only for the period required by applicable financial regulation — which depends on local law. After that period, all personal data is permanently deleted from our servers.

Yes. Contact our privacy team via live chat or email and we will prepare a full data export within 5 business days. The export covers account details, transaction references and session records linked to your profile.

Send a deletion request through live chat or the email address in your welcome message. We will confirm receipt within one business day and process the deletion within the timeframe allowed under applicable regulation, which depends on local law.

Yes. Transaction references for QRIS and GoPay are stored as encrypted tokens, not as raw payment credentials. Only the tokenised reference and transaction amount are held; no full payment account details are written to our database.

Use the secure lock link in the automatic email alert we send when a new device logs in, then contact our support team immediately via live chat, available daily from 07:00 to 23:00 WIB. We can freeze the account and review the access log within minutes.